1. Acceptance of Terms
By accessing or using the Neuraluv mobile or web applications (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use the Service.
2. Definitions
- Neuraluv, we, us, our – Croseus Ltd., owner and operator of the Service.
- User, you, your – any person who accesses or uses the Service.
- Content – text, images, audio, video, or other materials you submit or generate.
- Feedback – suggestions, ideas, or comments you provide about the Service.
- Beta Features – new or experimental functionality we may make available for testing.
- Subscription – any paid plan granting access to premium features.
3. Eligibility & Account Security
- You must be at least 18 years old to use the Service.
- You agree to provide accurate, current, and complete information during registration and keep it up to date.
- You are responsible for all activity under your account; notify us immediately of any unauthorized use.
4. License & Use Restrictions
We grant you a limited, non-exclusive, non-transferable license to use the Service as intended. You may not:
- Reverse-engineer, decompile, or otherwise attempt to discover the source code.
- Circumvent any usage limits or fees imposed by the Service.
- Interfere with or disrupt the integrity or performance of the Service.
5. Subscriptions & Payments
- Free Tier: Basic text-chat AI interactions at no cost.
- Premium Subscription: Grants access to premium in-app features.
- Billing & Renewal: Subscriptions auto-renew until canceled; all purchases follow your app store’s policies.
- Cancellation & Refunds: You may cancel at any time via your app store settings; partial-period refunds are not provided.
6. User Content & Feedback
- Ownership: You retain all rights in Content you submit.
- License to Us: You grant us a worldwide, royalty-free license to use, reproduce, and display your Content to provide and improve the Service.
- Feedback: Any Feedback you provide may be used by us without obligation.
7. Third-Party Services and Links
Our Service may contain links to or integrations with third-party websites, apps, or services that are not owned, controlled, or operated by Croseus Ltd. These third-party services may include, but are not limited to:
- Firebase Services: For authentication, cloud storage, analytics, and other backend operations.
- Payment Providers: Including, but not limited to, Google Pay, Apple Pay, or other third-party payment processors that facilitate in-app purchases.
Croseus Ltd. disclaims any responsibility or liability for:
- Third-Party Availability and Security: The availability, security, reliability, or performance of third-party services, websites, or apps linked to or integrated with the Service.
- Content and Policies: The content, practices, policies, or actions of third-party websites, services, or platforms, including how third parties may handle your personal information or process payments.
By using third-party services, you acknowledge and agree that:
- Your interaction with any third-party service is governed solely by the terms and conditions, as well as privacy policies, of that third party. Croseus Ltd. is not responsible for any damages or losses arising from your use of third-party services or links.
- Croseus Ltd. disclaims all liability for any claims or damages resulting from failures in third-party services, including payment processing issues or authentication failures.
- No Warranty or Endorsement: Croseus Ltd. does not endorse or guarantee the accuracy or reliability of third-party services or links. Any reliance on third-party services is at your own risk.
8. Acceptable Use & Prohibited Conduct
- Use bots, scrapers, or other automated means to access or interact with the Service.
- Transmit spam, phishing, or unsolicited advertising.
- Harass, threaten, or defame any person.
- Upload harmful code (malware, viruses) or infringing content.
- Attempt to gain unauthorized access to any aspect of the Service.
9. Privacy & Data Protection
Use of the Service is governed by our Privacy Policy. We collect and process data in accordance with GDPR, CCPA, and other applicable laws. You may exercise rights of access, correction, deletion, and portability as described there.
10. Beta Features
From time to time we may invite you to test Beta Features. These are provided “AS IS” and may be unstable; you may opt out at any time.
11. Modifications to Service & Terms
- Service Changes: We may add, modify, or remove features at any time.
- Terms Updates: We may revise these Terms; continued use after changes means you accept the new Terms.
12. Disclaimers; AI-Generated Content; No Professional Advice
AI Content Risks: The Service leverages AI models that may generate inaccurate, incomplete, biased, or misleading content (“AI Content”). You agree to use AI Content at your own risk.
No Professional Advice: AI Content is provided solely for entertainment and informational purposes and does not constitute professional advice. Do not rely on it for medical, legal, financial, psychological, or other critical decisions.
User Verification: You should independently verify any AI Content before acting upon it.
No Endorsement: Any views or recommendations expressed by the AI do not reflect Croseus Ltd.’s beliefs or endorsements.
Third-Party Models: AI models are provided by third parties (e.g., OpenAI) and are subject to their own terms; we disclaim responsibility for their performance or content.
No Warranty: THE SERVICE AND ALL AI CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
13. Limitation of Liability
To the maximum extent permitted by law, Croseus Ltd. and its officers, directors, employees, agents, or licensors will not be liable for:
- Indirect, incidental, special, punitive, or consequential damages;
- Loss of profits, revenue, data, or goodwill;
- Damages arising from reliance on AI Content;
- Damages from interruptions or errors in the Service;
- Claims arising out of third-party products, services, or content accessed through the Service.
Cap on Liability: Our aggregate liability to you for all claims under these Terms will not exceed the total subscription fees you paid in the 12 months immediately preceding the event giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless Croseus Ltd. and its affiliates, officers, directors, employees, and agents from any and all third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
- Your access to or use of the Service;
- Your violation of these Terms;
- Your infringement of any third-party rights;
- Any Content you submit.
15. Termination
We may suspend or terminate your account and access for any breach of these Terms, abuse, or illegal conduct. Upon termination, your rights under these Terms immediately cease.
16. Dispute Resolution & Governing Law
- Arbitration: Any dispute will be resolved by binding arbitration in Istanbul, Turkey, under Turkish law, before a single arbitrator.
- Class Action Waiver: You and we waive any right to participate in a class action.
- Governing Law: These Terms are governed by the laws of England and Wales for interpretation and by Turkish law for venue.
17. Force Majeure
Neither party will be liable for delays or failures caused by events beyond reasonable control (e.g., acts of God, war, terrorism, civil unrest, strikes, pandemics, internet failures).
18. Severability
If any provision of these Terms is held invalid, the remaining provisions remain in full force and effect.
19. Waiver
Our failure to enforce any right under these Terms does not waive that right.
20. Entire Agreement
These Terms, along with the Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and Croseus Ltd. regarding the Service.
21. Contact Us
Neuraluv Support
Croseus Ltd.
71–75 Shelton Street, Covent Garden
London WC2H 9JQ, UK
support@neuraluv.com